Skip to main content
Back to blog

Client Strategy

Questions to Ask Before Signing a Matchmaking Contract

Contract clarity prevents disappointment. Ask these questions upfront to understand service scope, pause terms, and accountability.

January 28, 20267 min read

Questions to Ask Before Signing a Matchmaking Contract

Clarify deliverables and cadence

Ask how many introductions are included, the expected timing, and whether quality thresholds are defined. Ambiguous deliverables make it hard to evaluate value.

A strong contract should describe both quantity and qualification standards.

Understand pause and extension policies

Life events can interrupt dating momentum. Confirm how pauses are handled, how long they can last, and whether service windows extend automatically.

Small policy details can materially affect program value over time.

Review refund and dispute process

You need to know what qualifies for remedy, who reviews disputes, and what response timeline applies. Transparency here signals operational maturity.

If dispute handling is vague, request contract language updates before payment.

Related Articles

Why Matchmaking Fees Vary So Much

Pricing differences usually reflect process depth, candidate sourcing, and support level. Learn how to compare fees using service fundamentals.