Privacy Policy
Last updated: December 2024
Introduction
TrustedMatchmakers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trustedmatchmakers.com.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Submit a consultation request form
- Subscribe to our newsletter
- Contact us directly
- Create an account (if applicable)
This information may include your name, email address, phone number, location, relationship preferences, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Connect you with matchmakers based on your preferences
- Forward your consultation requests to relevant matchmakers
- Improve our website and user experience
- Send you relevant updates and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze website usage and trends
- Protect against fraud and unauthorized access
Information Sharing
We may share your information in the following situations:
- With Matchmakers: When you submit a consultation request, we share your information with the matchmaker you selected so they can contact you.
- Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Opt-out of marketing communications
- Data portability
To exercise these rights, please contact us at privacy@trustedmatchmakers.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@trustedmatchmakers.com
- Website: www.trustedmatchmakers.com/contact